Privacy Policy

Effective Date: October 2025

Website: https://www.lumendevelopments.co.za/

Lumen Developments respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.

1. Information We Collect

We may collect the following information when you use our website: Cookies and usage data: Standard cookies are used to enhance browsing experience, track performance, and improve website functionality. Contact form submissions: When you complete and submit a form, we may collect your name, email address, phone number, and any other details you provide.

2. How We Use Your Information

Your information will only be used for the following purposes: To respond to and manage enquiries submitted via our contact forms. To provide you with requested services or information. To improve website functionality and user experience. To comply with applicable laws and regulations.

3. Consent

By submitting your details through a contact form, you consent to the processing of your personal information for the purpose of responding to your enquiry and maintaining communication as required.

4. Protection of Information

We take appropriate, reasonable technical and organisational measures to secure the integrity of personal information and to safeguard it against loss, damage, or unauthorised access.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information will only be shared when: Required by law, regulation, or court order. Necessary to protect the rights, property, or safety of Lumen Developments, our clients, or others.

6. Your Rights Under POPIA

You have the right to: Request access to the personal information we hold about you. Request correction or deletion of your personal information. Withdraw consent for the processing of your personal information (subject to legal or contractual restrictions). Requests can be made by contacting us via the details provided below.

7. Cookies

Our website uses cookies to improve functionality and enhance the user experience. You can disable cookies in your browser settings, but please note this may affect certain website features.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with a revised effective date.

9. Contact Us

For any questions about this Privacy Policy or to exercise your POPIA rights, please contact us:

Lumen Developments

Website: https://www.lumendevelopments.co.za/